Because you deserve the best

Standard Policy

If a customer cancels installation within 24 hours of the scheduled installation date, Oregon Dog Fence will refund 100% of the purchase price if paid by cash, check, or money order. Otherwise, a 25% cancellation fee applies when paid by credit card.

Oregon Dog Fence offers a 30 day Money Back Pet Containment Guarantee. If we are unable to contain your pet within a 30 day period, a full refund of the purchase price will be given. Our cancellation policy applies to new orders only and only when the customer’s pet is not trainable to the Pet Stop Pet Fence System.

Note: This cancellation policy is only valid on new installations and requires the customer to allow Oregon Dog Fence to work with his/her pet to ensure proper training is followed. Therefore, if Oregon Dog Fence is unable to train any pet within a 30 day time period, a full refund of the purchase price will be made.

All Pet Stop Outdoor Transmitters and Receivers are backed by Lifetime Warranty and the Indoor transmitter carries a 24 Month Warranty.

Oregon Dog Fence’s commitments to you:

  • 30 Day, 100% Money Back Containment Guarantee.
  • FREE Training within 90 days of Installation. – We will come back and train if needed. 
  • Oregon Dog Fence reserves the right to train your pet before refunding partial or full purchase price of a system. If we are unable to train your pet, we will gladly refund the entire cost of the system.